Returns & Exchanges
We want you to love your ABEO experience, which is why we offer a 30-day return policy on all unworn footwear in its original packaging. If your new shoes aren't the perfect fit for your lifestyle, we make the return process simple and efficient.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Pack Your Footwear
Place the unworn shoes in their original box and secure them inside a shipping mailer or outer box to prevent damage.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing