Frequently Asked Questions
Everything you need to know about ABEO Footwear, shipping, and our comfort technology.
What makes ABEO Footwear different from other brands?
ABEO Footwear is engineered with built-in orthotics and biomechanical technology designed to support your natural alignment and provide superior arch support for all-day comfort.
How do I determine my correct shoe size?
We recommend using our online size guide or visiting an authorized retailer for a digital foot scan. Our shoes generally run true to size, but specific fit notes are provided on each product page.
What is your return and exchange policy?
We offer a 30-day return policy for unworn items in their original packaging. If you are not satisfied with the fit or comfort, you can initiate a return or exchange through our online portal.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to reach our international customers in the near future.
How should I clean and maintain my ABEO shoes?
Maintenance depends on the material. For leather, use a damp cloth and specialized conditioner. For suede, use a soft brush. Avoid machine washing unless specifically stated on the product care label.